Privacy Policy

Privacy Policy

Effective Date: Jan 14, 2025

1. Overview

This Privacy Policy describes how Communion ("we," "our," or "us") collects, uses, and discloses your information when you use our platform, website, mobile applications, and services (collectively, the "Services"). By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our Services:

2.1 Information You Provide to Us

When you create an account with Communion, we collect essential Account Information including your name, email address, password, and phone number. Your Profile Information encompasses your profile picture, biography, interests, skills, and professional experience. We also collect Community Content (posts, comments, messages, media files), Payment Information (payment card details, billing information), and Communications (support requests, survey responses).

2.2 Information We Collect Automatically

To provide and improve our services, we automatically collect Device Information (device type, operating system, unique identifiers), Usage Information (access times, pages viewed, features used), Location Information (IP address, precise location with permission), and Log Data (browser type, search terms, system activity).

3. How We Use Your Information

We use your information for the following purposes:

3.1 Essential Services

Your information enables us to provide and maintain our core services, process transactions, implement fraud prevention measures, authenticate your identity, maintain account security, facilitate communication between community members, and provide effective customer support.

3.2 Personalization & Improvement

We analyze your information to customize your experience, tailor content based on your preferences, recommend relevant communities and events, and enhance our Services with new features that better serve our community's needs.

3.3 Communications

We use your contact information to send administrative notifications, service updates, information about new features, and with your consent, marketing communications (which you can opt out of at any time).

4. Information Sharing and Disclosure

We share your information only in the following circumstances:

4.1 With Your Consent

We respect your privacy choices and share your information with third parties only when you have explicitly consented to such sharing. Your consent can be withdrawn at any time.

4.2 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, such as hosting, data analysis, payment processing, and customer service. These providers have access to your information only to perform specific tasks and are obligated to protect your data.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Object to or restrict certain processing activities
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent for data processing

7. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal purposes.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our platform and updating the "Effective Date" at the top. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: contact@communionhub.org